king-george-hospital

King George Hospital

Barley Lane, Goodmayes, Ilford, EssexEngland, IG3 8YB
 
196,810 reviews

Reviews

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Reviews

 
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Review of King George’s - Accident & Emergency
1st December 2023


Initially when I was brought in by the ambulance service which were incredible, but then once I was admitted into the hospital, things went downhill from there. There was several attempts by phlebotomists to try and get blood out of my arm, but could not insert the canola properly, which that then involved me A haematoma and a massive lump on my arm .then as the day went on. I did receive some treatment, but the main doctor then came to me after a few hours and stated that he is going to discharge me as I am not having a heart attack which was not my reason for admission, and that if anything else was to happen, I can come back to the hospital as it is 24 hours and that there is nothing else he can do. after stating that to me, I mentioned that I did not feel well still and as a diabetic, I believed I should have stayed in which he then discharged me without any medication and sent me home . within less than 24 hours. I was then re-admitted into hospital when the duty doctor came to see me, she was infuriated that the previous doctor did what he did and had know words to say to me.

Suggested improvements
Once reading above, I’m sure you will understand in what you can do better

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Rheumatology Outpatients
1st December 2023


Lovely nurse, explained everything and sorted the start of a plan of action.

Suggested improvements
Time keeping wasnt great, almost an hour waiting for my appointment.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Rheumatology Outpatients
1st December 2023


I was looked after and treated very well all the time I was there also informed of every thing they was doing nothing

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Outpatients Department
1st December 2023


The staff at King George Hospital were helpful and friendly, polite

Suggested improvements
Let the patient come in and sit down first before Being called to check their blood pressure and weight

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Outpatients Department
1st December 2023


Really lovely nurse for Botox for migraines. Makes me feel so at ease

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
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Kindness
Doctor communication
Communication nurse
 
Review of Chest Clinic
1st December 2023


Very friendly staff and minimal waiting

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of King George’s - Accident & Emergency
1st December 2023


Do not attend at King's George or Queen's Hospital if you want to receive a proper emergency treatment. They don't care about patients. Very inexperienced medical staff and a long wait for more than 16 hours and no treatment provided.

Suggested improvements
Close down or go private.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of King George’s - Accident & Emergency
30th November 2023


All but two nurses were pleacent, were caring, friendly and compassionate. The other two were abrupt to the point of rude and quiet uncaring - I believe one may have been a Sister, she wore dark blue uniform. While in Majors Bay 19 this person upset more than one person. Ignoring what she said to me; there was a frail elderly lady in opposite Bay. The elderly lady (with dementia) may have asked a question. However, this lady was shouted at, in very rude terms; upsetting drastically. Her daughter arrived shortly over wards; I do not remember if she was there previously. The lady was crying and in distress; I was able to inform the daughter, of what happened. When that nurse was taken to task about it, she stated that she would not stop until the person who did the offence, was found but it was the same nurse!

Suggested improvements
Like so many, my phone was lossing charge, being rushed in, I forgot my cable. A very kind nurse, possible Sam, a tall, slim, bald but could have had light coloured hair, lent me his charger - most helpful. It would be useful if there were lockable charging stations, as seen certainly in Westfield's and other establishments. They has similar in Newham's cafeteria area, and this would be beneficial to staff and well as patients.

Experience
Dignity/Respect
Involvement
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Kindness
Doctor communication
Communication nurse
 
Review of King George’s - Accident & Emergency
30th November 2023


The care for my son was good but the wait is too much

Suggested improvements
I think the wait should be shorter More information about what to expect next is essential so you don't feel like you're waiting for nothing .

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of King George’s - Accident & Emergency
29th November 2023


The staff did the best that they could under the circumstances but a&e was overcrowded with patients in the corridors and people sitting on the floors. Staff were fed up. Many patients with mental health issues shouting and others distressed made it difficult for you to relax and sometimes it felt unsafe. We waited nearly 10 hours mostly in the corridors with people and the patient was 93!! Staff looked tired and deflated. Patients were in pain, discomfort and disbelief!

Suggested improvements
Everything!!

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
 
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